HD | Duecitânia Design Hotel
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Summary of reviewsHD | Duecitânia Design Hotel is a serene retreat nestled in the Portuguese countryside, offering a peaceful and relaxing environment ideal for families and couples. Surrounded by lush greenery, majestic mountains and the Dueça River, the hotel is conveniently located near the A13 motorway and close to historic sites like Penela and the Roman ruins. This prime location provides easy access for travelers and opens opportunities for exploring cultural attractions and the scenic Lousã mountain range.
Guests consistently praise the breakfast for its variety and quality, featuring a diverse selection of hot items, pastries, cheeses, fresh fruits, local products and natural juices. Despite minor critiques about occasional slow replenishments, the breakfast experience is enhanced by the friendly and attentive staff, making it a standout aspect of the stay.
The dining experience at the hotel’s restaurant also receives positive feedback. The meals are noted for their high quality, refinement and excellent presentation, offering great value for money. Guests enjoy well-prepared dishes, particularly the octopus lagareiro and chanfana. While some reviews mention a need for more vegetarian options and occasional slow service, the restaurant is recommended for its good cuisine, pleasant atmosphere and friendly staff.
Rooms at HD | Duecitânia Design Hotel are highly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern yet cozy decoration, high-quality fabrics and functional amenities such as bathrobes and a free minibar. Though there are some minor critiques regarding dated decor and noise insulation, the overall room experience is positive, providing a restful retreat for travelers.
Cleanliness is a strong point with guests commending the spotless rooms, immaculate bathrooms and well-maintained common areas. The hotel adheres to rigorous hygiene and disinfection protocols, ensuring a safe environment, particularly in the context of COVID-19. Despite a few areas needing improvement, like outdoor spaces and occasional mold issues, the hotel’s commitment to cleanliness is widely recognized.
The staff at HD | Duecitânia Design Hotel are described as friendly, polite and professional. Their warmth and attentiveness significantly enhance the guest experience with specific mentions of personalized service by staff members like Margarida Santos and Miguel Valentim. The multilingual capabilities and efficiency of the reception team are also appreciated, contributing to the overall pleasant atmosphere of the hotel.
However, the free WiFi service presents challenges with guests frequently reporting weak signals, especially in rooms and pool areas. Improving the network reliability could significantly enhance the guest experience.
The spa receives mixed reviews, though most guests appreciate the comprehensive facilities, including a sauna, Turkish bath, indoor pool and jacuzzi. While the ambiance and cleanliness are praised, issues like overcrowding, cold water temperatures and non-operational facilities are noted. Despite these shortcomings, the spa is considered a highlight by many, offering a relaxing retreat.
Pool facilities receive generally positive feedback with well-maintained indoor and outdoor pools appreciated by guests. The pleasant temperature and surrounding green spaces add to the enjoyment, though improvements in maintenance and temperature control, particularly for the indoor pool, are suggested.
Parking facilities are deemed satisfactory with spacious, well-designed outdoor parking and free electric car charging stations. Though minor concerns about lack of sun and rain protection and occasional full capacity are mentioned, the overall parking experience is positive.
In summary, HD | Duecitânia Design Hotel provides a tranquil and rejuvenating stay with excellent location, varied breakfast, high-quality dining, comfortable rooms and exceptional cleanliness and staff service, making it a desirable destination for travelers seeking relaxation amidst nature.
Categories
Guests consistently praise the breakfast for its variety and quality, featuring a diverse selection of hot items, pastries, cheeses, fresh fruits, local products and natural juices. Despite minor critiques about occasional slow replenishments, the breakfast experience is enhanced by the friendly and attentive staff, making it a standout aspect of the stay.
The dining experience at the hotel’s restaurant also receives positive feedback. The meals are noted for their high quality, refinement and excellent presentation, offering great value for money. Guests enjoy well-prepared dishes, particularly the octopus lagareiro and chanfana. While some reviews mention a need for more vegetarian options and occasional slow service, the restaurant is recommended for its good cuisine, pleasant atmosphere and friendly staff.
Rooms at HD | Duecitânia Design Hotel are highly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern yet cozy decoration, high-quality fabrics and functional amenities such as bathrobes and a free minibar. Though there are some minor critiques regarding dated decor and noise insulation, the overall room experience is positive, providing a restful retreat for travelers.
Cleanliness is a strong point with guests commending the spotless rooms, immaculate bathrooms and well-maintained common areas. The hotel adheres to rigorous hygiene and disinfection protocols, ensuring a safe environment, particularly in the context of COVID-19. Despite a few areas needing improvement, like outdoor spaces and occasional mold issues, the hotel’s commitment to cleanliness is widely recognized.
The staff at HD | Duecitânia Design Hotel are described as friendly, polite and professional. Their warmth and attentiveness significantly enhance the guest experience with specific mentions of personalized service by staff members like Margarida Santos and Miguel Valentim. The multilingual capabilities and efficiency of the reception team are also appreciated, contributing to the overall pleasant atmosphere of the hotel.
However, the free WiFi service presents challenges with guests frequently reporting weak signals, especially in rooms and pool areas. Improving the network reliability could significantly enhance the guest experience.
The spa receives mixed reviews, though most guests appreciate the comprehensive facilities, including a sauna, Turkish bath, indoor pool and jacuzzi. While the ambiance and cleanliness are praised, issues like overcrowding, cold water temperatures and non-operational facilities are noted. Despite these shortcomings, the spa is considered a highlight by many, offering a relaxing retreat.
Pool facilities receive generally positive feedback with well-maintained indoor and outdoor pools appreciated by guests. The pleasant temperature and surrounding green spaces add to the enjoyment, though improvements in maintenance and temperature control, particularly for the indoor pool, are suggested.
Parking facilities are deemed satisfactory with spacious, well-designed outdoor parking and free electric car charging stations. Though minor concerns about lack of sun and rain protection and occasional full capacity are mentioned, the overall parking experience is positive.
In summary, HD | Duecitânia Design Hotel provides a tranquil and rejuvenating stay with excellent location, varied breakfast, high-quality dining, comfortable rooms and exceptional cleanliness and staff service, making it a desirable destination for travelers seeking relaxation amidst nature.
Hotel with Spa
Offers spa facilities for guests seeking relaxation and wellness treatments.
Hotel with Swimming Pool
This design hotel has an indoor pool that guests found enjoyable and well-maintained. The heated pool at a comfortable temperature is a highlight for many.
Heated Pool Indoor Pool Outdoor Pool
4-Star Hotel
This design hotel offers a unique and stylish experience. The modern design and attention to detail create a comfortable and memorable stay.
Hotel with Outdoor Pool
This design hotel features an outdoor pool, offering guests a place to swim and unwind. It provides a modern setting with leisure facilities.
Hotel with Indoor Pool
This design hotel boasts a well-maintained indoor pool that guests find enjoyable. The heated pool, at a comfortable temperature, is a highlight, and the pool area is relaxing. Clean facilities and pleasant water temperature make it suitable for both adults and kids.
Hotel with Heated Pool
Situated near Coimbra, this design hotel includes an indoor heated pool. Guests have generally found the pool's temperature to be comfortable and the area well-maintained.
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
About HD | Duecitânia Design Hotel
License: 5051
Guest Reviews
Location
The tranquil setting is perfect for families and couples alike, providing an escape from the daily hustle and bustle. Guests find the hotel very accessible, situated just off the A13 motorway and close to Coimbra, making travel convenient. The outdoor spaces, complete with gardens and nature trails, invite guests to unwind and enjoy a soothing stroll.
Whether exploring the Lousã mountain range, visiting cultural attractions or simply basking in the beauty of the surrounding nature, the hotel's prime location offers something for everyone. The peaceful and natural environment, combined with modern amenities and a welcoming staff, ensures a restful and rejuvenating stay. Guests consistently praise the lovely setting, which allows for an immersive experience in the heart of nature with the added comfort of a well-designed hotel.
Breakfast
Despite minor criticisms about occasional lack of variety or slow replenishments, the majority found the breakfast fulfilling and in line with the hotel's four-star rating. The staff's friendliness and attentiveness further enhance the breakfast experience, making it notable among guest reviews. In summary, the breakfast at HD | Duecitânia Design Hotel stands out for its comprehensive array and consistency in quality with guests frequently highlighting it as a key aspect of their stay.
Dinner
The hotel's restaurant is noted for its affordability without compromising on quality, providing tasty and enjoyable meals. Particular praise is given to the well-presented food and exceptional appetizers like the mushroom and olive pate. The buffet options, although sometimes cited for limited variety, are seen as a decent choice with some guests noting they are divine and excellent.
Despite the generally favorable reviews, there are a few criticisms. Some guests felt that the dinner service could be slow and the menu lacked vegetarian options. Others mentioned that the quality of certain dishes did not meet gourmet standards and a few guests found the buffet dinner to be expensive for the quality provided.
Overall, the hotel restaurant is highly recommended for its good cuisine, pleasant atmosphere and friendly staff. Whether dining at the Gustatio restaurant or the bar, guests are likely to find a satisfying and well-prepared meal during their stay.
Rooms
The cleanliness and maintenance of the rooms receive commendations with impeccable daily cleaning and spotless bathrooms being a standard. Functional amenities such as bathrobes, slippers and a free minibar add to the convenience, making stays even more enjoyable. However, a few guests have pointed out occasional issues with cleaning thoroughness and dated decor in some areas.
The aesthetic appeal of the rooms, marked by beautiful and original designs, aligns well with the hotel’s theme. Despite being generally spacious and well lit, some rooms are critiqued for having small or poorly cleaned windows, which can detract from appreciating the surrounding views. Soundproofing appears to be a minor concern for some guests, indicating potential room for improvement in noise insulation.
In summary, the rooms at HD | Duecitânia Design Hotel are widely valued for their size, cleanliness and comfort, making it a pleasing destination for travelers seeking leisurely room experiences, despite minor imperfections noted by some guests.
Beds
However, not all reviews were glowing. Several guests felt that the mattresses were too hard or described the comfort as only average. Issues with the pillows were commonly cited with some guests finding them terrible or not firm enough. There were also remarks about bed sizes with a few guests noting that the double beds were too small for their liking. Additionally, certain rooms had double beds composed of two single beds pushed together, which wasn’t ideal for comfort.
Some reviews highlighted specific discomforts, such as waking up with back pain due to poor mattress quality or feeling the springs in the mattress. The extra beds for children didn’t fare well either, often described as weak or uncomfortable. Despite these drawbacks, the positive comments about the comfort of the main beds suggest that experiences may vary depending on the specific room or bed assigned.
Cleanliness
Visitors also appreciate the adherence to stringent hygiene and disinfection protocols, making the hotel feel very safe, especially in the context of COVID-19. The facility is permanently disinfected with dedicated efforts seen in the hotel's indoor and outdoor pools, ensuring both are kept clean. The hotel's commitment to cleanliness extends to the restaurant, where staff are thorough in disinfecting tables and chairs.
However, a few points of critique were mentioned, such as the need for improved cleaning in some areas and outdoor spaces, occasional dirty carpets and some mold on bathroom walls and curtains. Despite these minor issues, the conscientious efforts to maintain a tidy and sanitized environment are repeatedly praised, making Duecitânia Design Hotel a reassuring choice for travelers prioritizing cleanliness.
Staff
Guests also appreciate the multilingual capabilities of the reception staff, as one reviewer noted the ability to speak Spanish. The employees' readiness to assist and their competence are repeatedly commended with mentions of an efficient, well-prepared team. Moreover, the staff’s ability to create personalized and special moments for guests, such as setting up birthday treats, underscores their dedication to guest satisfaction.
While a few minor issues were mentioned, such as occasional slowness in bar service, the overwhelming consensus remains that the staff's friendliness and professionalism significantly enhance the guest experience at the hotel. Overall, the harmonious blend of exceptional service, attentiveness and genuine hospitality by the staff leaves a lasting positive impression on the guests.
Wi-Fi
Spa
The overall ambiance of the spa is generally described as pleasant, well-decorated and a great asset, particularly during colder months. The staff, especially those in the spa, are noted for being friendly and helpful, adding to the positive experience. For those seeking relaxation and unwinding, the spa seems to provide a satisfactory retreat with several mentioning that the spa exceeded their expectations.
Nonetheless, there are a few areas where guests felt improvements could be made. Complaints include the small size of the spa, overcrowding, particularly with children and scheduling issues that prevent easy access. The water temperature in the spa and pool was frequently cited as being too cold, which detracted from the overall comfort. Additionally, some facilities like the jacuzzi were not always operational.
Despite these shortcomings, the spa remains a highlight for many visitors, contributing to the hotel's appeal as a destination for relaxation and wellness.
Pool
However, there are some areas for improvement. Several guests mention that the indoor pool can be a bit cold compared to other hotels and some found the water temperature less than ideal. The size of the pools has also been pointed out as insufficient for the number of guests, leading to overcrowding at times. Additionally, the outdoor pool area has faced criticism for not being as well-maintained as it could be with reports of weeds on the deck and a deteriorated condition in some parts.
Despite these issues, the pool facilities at HD | Duecitânia Design Hotel generally provide a positive experience. The staff's attention and the overall ambiance contribute to a pleasant stay, though enhancements in maintenance and temperature control could elevate the guest experience further.
Parking
However, a few minor drawbacks were noted. Some guests mentioned that the parking lot lacks sun and rain protection as well as proper lighting. There were occasional comments about the parking area being on dirt ground and being full at times, which might not suit everyone's preferences. Despite these points, overall, the parking experience at the hotel is deemed satisfactory by most visitors.
EV charging stations
Family
Families with children are particularly well-catered to with various amenities such as bathrobes for kids and baby food options ensuring a comfortable stay. The hotel provides a lovely family-friendly atmosphere, maintained expertly by a courteous and professional staff. Parents can enjoy a calm environment even with many children around, thanks to the hotel's thoughtful balance between quiet relaxation and family activities.
The hotel features indoor and outdoor pools, including a dedicated children's pool, which despite its size, is highly appreciated. Kids can enjoy regular entertainment, from fun Easter egg hunts to go-karts and video games. The pancake machine at breakfast is a highlight for many children, adding a touch of fun to the mornings.
The hotel's spacious and clean rooms accommodate families comfortably and the overall cozy environment makes it ideal for family vacations. Outdoor spaces perfect for family walks and play, as well as a family-friendly spa, contribute to the hotel's appeal. Even during the hottest hours, the indoor pool offers a cool, family-friendly respite.
Despite a few concerns such as managing noise in the indoor pool and some difficulties bathing very young children, the hotel's positives far outweigh these minor drawbacks. The property is described as safe and clean and the staff's friendliness from the start of the stay ensures a welcoming experience.
In conclusion, HD | Duecitânia Design Hotel stands out as an excellent choice for families looking to spend quality time together, offering a blend of relaxation, fun and thoughtful amenities that cater to both children and adults alike.
4 Star
While the hotel's overall quality-price ratio garners praise, several guests remarked that the breakfast could use more variety and improvement, feeling it fell short of typical four-star standards. Despite these occasional shortcomings, the standard of service is consistent with what one would expect from a hotel of its class.
In summary, this hotel meets most of the expectations for a four-star establishment, although some aspects like breakfast might benefit from enhancement. Nonetheless, the general sentiment is positive with guests appreciating the comfortable setting and expressing a willingness to return.
Business
Accessible
The site's cleanliness is rated highly, ensuring a pleasant stay, while the accessible kitchen facilities add another layer of convenience. Although the bathtub in accessible rooms is considered too high to easily climb into, overall bathroom facilities for disabled individuals are available.
With road accessibility and a strategic location near key highway exits, HD | Duecitânia Design Hotel promises an inclusive environment for travelers with restricted mobility, focusing on their ease from arrival to departure.
Heated Pool
Outdoor Pool
Many reviewers appreciate the clear water and the pleasant temperature, which adds to the enjoyment. The outdoor pool area is described as great and attractive, often enhancing the overall appeal of the hotel. There's also a mention of a chlorine-free bio pool which adds to the diversity of options available for guests.
However, some guests noted that the pool area could benefit from better maintenance and more sun loungers, as there appeared to be a shortage. A few reviews mentioned that the access to the pool could be improved and that the color of the water sometimes seemed unusual. Despite these minor issues, the pool's positive aspects overwhelmingly dominate guest feedback.
Overall, the outdoor pool and its surroundings provide a serene and aesthetically pleasing environment for both adults and children, making it a highly valued amenity at the hotel.
Indoor Pool
Honeymoon
Boutique-Style
The hotel's design is particularly noteworthy with its beautiful architecture and interior decoration grabbing attention. The bespoke design elements, especially in the bar and restaurant, contribute to an inviting and pleasant environment. Visitors commend the clean structure and unique design of the original rooms, further emphasizing the hotel's commitment to both style and comfort.
Despite some expectations of a cozier design, many find the modern, stylish decor to be a highlight. The hotel offers a great quality/price ratio for a design-centric stay, making it a recommended destination for those seeking a visually captivating and charming boutique hotel experience.
Romantic
The spa, highly praised for its romantic and relaxing qualities, includes the special touch of candlelight dinners, adding to the charm and intimate experience of the stay. Guests consistently highlight the superb and lovely surroundings with an emphasis on peace, tenderness and the beauty of nature, which contributes to the overall serene and idyllic atmosphere.
Whether enjoying a quiet day together or indulging in the honeymoon package, visitors find the hotel to be an excellent place for rest and relaxation. While most experiences are overwhelmingly positive with the hotel being described as great for a romantic holiday or perfect for couples, there was a mention of it not being ideal for a cozy couple weekend visit. Nonetheless, the overall sentiment reflects a favorable impression of HD Duecitânia Design Hotel as a romantic retreat.
Yes, HD | Duecitânia Design Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at HD | Duecitânia Design Hotel.
No, HD | Duecitânia Design Hotel doesn't allow dogs.
Yes, parking facilities are available at HD | Duecitânia Design Hotel.
No, HD | Duecitânia Design Hotel doesn't have a gym.
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